Railway authorities have set up a reservation-cum-inquiry counter at the second entry (Karshaka Road) in Ernakulam Junction railway station.The counter came into operation on Tuesday. It was a long-pending demand of the passengers to open a counter on the eastern side, as there was no facility to check the train running status, PNR status, train's platform details, etc.
“Now, the officials at the reservation counter will also pass on details sought by the passengers. The counter will function from 9am to 5pm as in the past,“ said a railway source.
As majority of passengers have started using online reservation facility , the rush at the reservation counters in railway stations, particularly in Thiruvananthapuram division, has come down drastically “Today , over 90 per cent of the long-distance passengers are reserving their tickets online.Even the migrant labourers have now started availing online reservation facility . So, the rail way is now planning to divert the staff strength in the reservation counters to other facilities and services. Introduction of a reservation-cum-inquiry counter at the second entry is part of this move,“ the source added.
(Times of India dt 9-3-2016)
“Now, the officials at the reservation counter will also pass on details sought by the passengers. The counter will function from 9am to 5pm as in the past,“ said a railway source.
As majority of passengers have started using online reservation facility , the rush at the reservation counters in railway stations, particularly in Thiruvananthapuram division, has come down drastically “Today , over 90 per cent of the long-distance passengers are reserving their tickets online.Even the migrant labourers have now started availing online reservation facility . So, the rail way is now planning to divert the staff strength in the reservation counters to other facilities and services. Introduction of a reservation-cum-inquiry counter at the second entry is part of this move,“ the source added.
(Times of India dt 9-3-2016)
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